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Customer Experience is King

The world of brand consumption is always evolving. No longer can a well-placed logo secure customer loyalty. Rather, successful brands are creating personalized experiences that engage and ultimately bring the brand’s identity to life. At the end of the day, customer experience is king.

Cruise to Cuba – You’ve Waited Long Enough

Cuba Travel Services gives us a sneak peak to what it's really like to cruise to Cuba. With all of its culture, history, and natural beauty this is a destination you do not want to miss out on.

Rick Sasso #WeAreCruise

Rick Sasso talks about all of the things that make his experience in the industry so special in the newest edition of our video series, #WeAreCruise.

Millennials aren't just the future... they're shaping the industry

We recently caught up with Matt Meltzer, travel writer for Matador Network, on all things cruise. Read on to hear Matt’s personal experiences while at sea and his take on how millennial consumers are shaping the industry.

Drones: The Future of Entertainment

We got the inside scoop from a 2019 #STCGlobal exhibitor SWL Robotics. Discover what the future entertainment looks like; hint, it's drones.


Throughout my career, I have been fortunate enough to make some incredible memories. Exotic places, unique flavors, inspiring cultures. But the most memorable moments have all been because of a person - someone working passionately to make a difference.

Defining Luxury Cruising

Silversea's is known for luxury cruising. We got the inside scoop from the CMO of Silverseas, Barbara Muckermann, on what their standard of luxury looks like. Discover how they're taking experiences to the next level, and what details they don't skimp out on.

Our Triumphant Return

Reflecting on Seatrade Cruise Global’s highly anticipated return to Miami in 2019, I can’t help but draw parallels to my own experience, both personally and professionally, in the cruising industry. As some of you reading this may know, I was more-or-less born into “the business”. My grandfather was an ocean yachtsman, my great-uncle a shipping line navigator, and my own parents met and fell in love working on a cruise ship...

Andy Stuart #WeAreCruise

Andy Stuart talks about the people that make the cruise industry so special - the passion, and dedication that goes into making a memorable experience for all passengers. Follow along as we uncover the stories and influencers that make our industry what it is today in our new series, #WeAreCruise.

Uncovering Luxury

What does the future of luxury cruising look like? We sat down with Jeffrey J. Wielgopolan, Senior Vice President, Learning & Development at Forbes Travel Guide to get the inside scoop on how cruise lines can aim to provide a five-star experience. Wielgoplan, one of the hospitality industry’s foremost service experts, has worked with hotels, restaurants and spas throughout North America, Europe and Asia to improve service, staff confidence and knowledge, and to further properties’ understanding of Forbes Travel Guide’s Five-Star standards and expectations.

Identifying Cruising's Latest Trends

Colleen McDaniel, Senior Executive Editor of Cruise Critic, gave us the down low on how this widley known cruising blog keeps up with the latest travel trends, hottest cruises, and so much more. Discover everything they do to ensure they're up-to-date with the every changing trends.