Francois Marine and Offshore gave us the 411 on how they are changing the needs to guest on board. Check out everything they have to offer.
Can you tell us a bit of Francois Marine and Offshore?
Providing a diverse range of highly-tailored marine and offshore supply and logistics solutions to industry-leading clients, Francois Marine and Offshore is part of a family of companies owned by the Northern Marine Group, itself a subsidiary of Stena AB, one of the world’s leading shipping conglomerates. Established in 1988 and incorporated in Singapore, Francois Marine and Offshore has grown to become the industry specialist in offshore marine supplies, logistics and supply chain management and offshore catering services. We believe in providing customised solutions and personalised attention to our customers, who have diverse needs and requirements. Our long-standing reputation for reliability and world-class service is the result of continued and comprehensive one-stop service and support provision. All our services are delivered via a global network of strategically positioned offices, warehouses and distribution centres, including; Singapore, China & and Hong Kong, Indonesia, South Korea and the Netherlands.Our well-established principles and values are the foundation of our work, and include long-term care for our customers, our employees and the environment. Find out more about Francois Marine and Offshore and the Northern Marine Group of companies at www.francoismarine.com / www.nmg-stena.com.
What makes the services that you provide to the cruise line services unique?
Our owners Northern Marine gives Francois Marine and Offshore the experience in supporting Ferries. This in the end to support with ingredients when preparing meals onboard for passengers and crew which tie to the Cruise industry. The products have to be good quality and controlled with proper supply chain. In fact this amplifies in all our operations, so the ingredients delivered to Ferries are also going onboard the tankers, bulkers and liners.
How does Francois Marine & Offshore proactively serve the ever changing needs of guests on board?
Similar to how Ferries are supported. There is always needs to support ethnic food and other services and ever changing rules around food requirements.
How do you see technology changing your industry in the next five years?
Digitalization and security is much of our focus and we see our clients heading in the same direction. Our key focus is digitalization at Francois Marine and Offshore to fit the needs of our clients. We also see a growing number of platforms that in itself create a new need.